Shipping is free for all orders in the USA. Orders ship within three business days.
Please note that customers are responsible for any custom duties or fees which may arise upon accepting your parcel.
All Norte Women shipments ship from USA.
Returns and exchanges
We hope you love your Norte garments, but if for any reason you’d like to change a size or return an item, we are here to help.
We accept unworn and unwashed items. Customer must contact us at firstname.lastname@example.org with your order number and reason for the return within 7 days of receiving the product in order to be eligible for a refund. You will be responsible for your own shipping costs when returning your item. We recommend using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item.
Once we receive the item in perfect condition we will issue a full refund.
For any size exchanges, please follow the process to return the original item and repurchase the item with your desired size on the website.